Privacy Policy

Nottingham Playhouse Trust Ltd understands the importance of protecting the personal information of our website users and we will use our best endeavours to safeguard your privacy. This policy explains the website data processing practices of our website, what information we gather, how that information will be used and who will have access to it. It also explains how we use Cookies and our contact details, should you wish to get in touch with us.

What information do we collect?
We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name, address and email details. Other online forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely manner.

What do we use personal information for?
There are various reasons that we need to collect personal data. For example, we may need to ask you for your contact details for correspondence purposes or to enable a transaction such as the buying of tickets. We may also need information in order to fulfil our statutory obligations and regulatory responsibilities. Subject to your agreement, we may contact you to either provide information about new services, or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.

Allowing your details to be used by others
Subject to your agreement, we may when appropriate pass your details onto third party organisations which may need to handle your data on behalf of Nottingham Playhouse Trust Ltd. This may be for the purposes of fundraising, market research or relevant marketing information.

Subject to your agreement, we may also pass your details onto touring companies whose work you have booked to see at Nottingham Playhouse, so that they may keep you informed about their events and other developments. Nottingham Playhouse Trust Ltd will not sell or give your data to any other organisation.

Subject to your agreement, Nottingham Playhouse Trust Ltd may send you relevant third party information on behalf of a third party.

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and Nottingham Playhouse Trust Ltd will continue to apply the same level of care to safeguard your privacy and the use of your information across all our services.

Email messages
You may receive occasional e-mail messages from Nottingham Playhouse Trust Ltd on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Cookies are small text files that are placed on your computer or mobile device. They are created when you visit a website that uses cookies and are stored in the memory (session cookies) or hard drive (persistent cookies).

They are widely used in order to make websites work, or work more efficiently, as well as to provide information about the visitor’s experience and interests.
The information is generally used to make content, services and advertising more relevant and useful. Cookies cannot give access to your computer or any information stored on your computer.
You can disable cookies in your browser user settings. However, many websites will not function properly without them. For more details about cookies visit

How the Nottingham Playhouse Trust Ltd website uses Cookies
This website uses different types of Cookies:

1. Strictly Necessary Cookies
These cookies enable you to purchase tickets from our website. The website would not function without them.

2. Functionality Cookies
If you would like to use the additional functionality of our site, like Facebook or Twitter share buttons, you should be aware that these third party services use cookies. We include these functions because they provide an enhanced experience for visitors like watching video clips, or sharing information about upcoming events on social media. Twitter Tweet and Facebook Like buttons only use cookies if you are logged into their respective sites.

3. Analytics Cookies
We use Google Analytics, which uses cookies to map visitors’ journeys on our site. This information is used for statistical analysis by Nottingham Playhouse Trust Ltd, to help us understand more about the way visitors use our site. Nottingham Playhouse Trust Ltd will not (and will not allow any third party) to use

Google Analytics to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of Google Analytics.

Google will use Analytics information for tracking users’ visits across different websites unless you have updated your settings in your Google Account. Find out more about taking control of your Google privacy settings here.

4. Remarketing Cookies
Nottingham Playhouse Trust Ltd carries cookies to enable us to engage in remarketing. Remarketing allows us to show ads to users who’ve previously visited our website as they browse the web. This may take the form of showing you an advert for a production you have looked at on the Nottingham Playhouse website. You can use Ads Settings to manage the Google ads you see and opt out of Ads Personalisation.

Links to other sites
This privacy policy does not cover the links within this site linking to other sites.

Access to information
Under the Data Protection Act 1998, you can make a formal request using the contact details below, for the following information:

  1. Clarification that your personal data is being processed by Nottingham Playhouse Trust Ltd
  2. A description and copy of such personal data
  3. The reasons why such data is being processed
  4. Details of to whom they are or may be disclosed

You may view Nottingham Playhouse Trust Ltd’s Data Protection Registration (registration number: Z9210098) by visiting the Data Information Commissioner’s Website.

If you have any comments or concerns regarding this policy please contact the data protection controller in writing at the following address:
Data Protection Controller
Nottingham Playhouse
Wellington Circus